Registry · Understandable

3.2.6 — Consistent Help

Level A Understandable

Operational summary

IF qualifying help mechanisms recur across pages, keep their position relative to other page content consistent unless the user initiates a change. This is not a blanket requirement to add a chat widget to every page.

This is an original implementation summary, not replacement normative text. The sources below supply the precise requirement, its definitions and its qualifications.

Primary sources

• Normative text — W3C WCAG 2.2 Recommendation
• Understanding 3.2.6 — explanatory guidance

Registry record

Applicability and assessment start unset by design — no product has been evaluated. Instantiate the entry for an actual product, assign an owner and retain evidence.

{
  "criterion_id": "3.2.6",
  "level": "A",
  "name": "Consistent Help",
  "rule_definition": "../03-WCAG22-AA-REGISTRY.md#sc-3-2-6",
  "normative_source": "https://www.w3.org/TR/WCAG22/#consistent-help",
  "understanding_source": "https://www.w3.org/WAI/WCAG22/Understanding/consistent-help.html",
  "applicability_status": "NOT_EVALUATED",
  "assessment_status": "NOT_TESTED",
  "owner": null,
  "test_instance_ids": [],
  "exception_evidence_ids": []
}

This criterion as JSON →